Caring for your Piolina scarf is simpler than you'd think. While 100% Italian silk traditionally calls for dry cleaning, we know that modern motherhood doesn’t always have room for extra errands.

Keep your scarf looking luxe with 3 simple options:

• Easiest: Toss it in a mesh garment bag and wash on a delicate cycle with cold water + silk-friendly detergent. Lay flat or hang to air dry.

• Easier: Spot clean with cool water and gentle detergent for quick refreshes.

• Easy: Add it to your next dry cleaning run if you’re feeling fancy.

Tip: A quick steam or light iron on low silk setting keeps it looking crisp.

Note: For best results and long-term wear, follow care instructions carefully. Silk is a natural fiber and may vary slightly with wash. When in doubt, we recommend dry cleaning for optimal preservation.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we also accept Shop Pay and PayPal for secure transactions.

The delivery time depends on your location and the shipping method selected at checkout. Typically, orders are processed and shipped within 1-3 business days. Once shipped, domestic orders usually arrive within 3-7 business days.

No, at this time we do not offer international shipping.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 15 days of receiving it for a full refund or exchange. Please reach out to lauren@shoppiolina.com.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your package online through our website or the courier's website.

If you have any questions or concerns, our friendly customer support team is here to help. You can contact us via email at lauren@shoppiolina.com or through our Contact Us page. We strive to respond to all inquiries within 24 hours.

We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. However, please note that we cannot guarantee changes or cancellations once an order has been processed and shipped.